General Terms and Conditions
1. Main provisions
1.1. Bet - agreement related to a win as executed between the client and the betting company according to the set rules, in this case, the outcome of that agreement shall depend on the event concerning which it is unknown whether it will occur or not. Bets from the clients shall be accepted subject to the conditions of the betting company.
1.2. Outcome - a result of the event (events) on which the bet was made.
1.3. Client - a person who makes a bet in the betting company on the outcome of the event.
1.4. Line - the aggregate of the events, any possible outcomes of those events, coefficients of the possible outcomes of those events, their date and time after which the betting company shall stop the acceptance of bets on the outcomes of the mentioned events.
1.5. Bet cancellation - an event upon which no settlement and payment of win shall be performed. In case of a “bet cancellation”, according to conditions hereof, the deal between the organizer and the client shall be considered as not executed and a money refund shall be performed to such bet.
1.6. Regular time - match length following the rules to conduct the competition in this kind of sports, which shall include the time added by the official. Regular time shall not include the additional time, overtime, series of penalties, penalty shots, etc.
1.7. All bets shall be calculated based on information provided by the processing center.
1.8. In case of winning accrual, the betting participant shall be obliged to check the correctness of the accrued winning and in case of non-consent with the accrued winning to respectively notify the betting company has indicated in the application their account number, date, time, event, amount, chosen outcome of the event, coefficient as well as the reasons of non-consent with the accrued winning. All claims related to the accrued winnings shall be accepted within 10 (ten) days.
1.9. A bet made by the client on any particular outcome of the event shall be winning if all outcomes were correctly predicted mentioned in such bet.
1.10. Conditions of acceptance of bets (coefficients, head starts, totals, limitations of the maximum bet, etc.) may be amended after any bet, whereas the conditions of the earlier made bets shall remain unchanged. Before the execution of the agreement, the client must clarify all amendments to the current line.
1.11. Bets made on the events the outcome of which shall be known at the moment of the bet may
be calculated with the coefficient «1».
1.12. According to this Agreement, in case of discrepancies arising between the client (participant of the agreement) and the betting company regarding the issues related to fulfillment and implementation of the betting agreement executed between the client (participant of the agreement) and the betting company, including the issues of winning payment, the outcome of events, winning coefficients, any issues of other essential conditions of the executed agreement as well as regarding the issues of acceptance of the agreement as void or ineffective, the parties shall accept the obligatory complaint procedure to settle the arisen discrepancies (prejudicial procedure).
1.13. The claim shall be made within 10 (ten) days from the day when the person has learned or should have learned about the breach of their right. All arguments and facts must be attached to the claim, confirming and substantiating the made claims. In case of the absence of reasons sufficient to substantiate the stated claims, the claim shall be subject to return without review.
1.14. In case of staff errors while accepting the bets (obvious wrong types in the offered list of events, incompliance of coefficients in the line and the bet, etc.), in case of deviation from these Rules while accepting the bet as well as in case of other arguments confirming the incorrectness of bets the betting company shall remain entitled to declare the bets made on such conditions as invalid. Payment upon such bets shall be made with coefficient «1».
1.15. In case of suspicion in the unsportsmanlike nature of matches, we shall be entitled to block the bets on the sports event until the conclusion of the international organization and to acknowledge the bets as invalid in case the fact of the unsportsmanlike competition shall be confirmed. Payment upon such bets shall be made with coefficient «1». The administration shall not be obliged to provide the betting participants with any proof or conclusions.
1.16. In case of any obvious error in our coefficients, such bet shall be calculated following the final result on the actual coefficient complying with that marker.
1.17. The betting company shall not accept any claims regarding various readings in case of transliteration (translation from foreign languages) of the team names, player names, venues of competitions. All information given in the tournament name shall have an auxiliary nature. Any
possible errors in that information shall not be the reason to repay the bets.
1.18. We shall remain entitled to close the betting account and to cancel all bets made on that account if it will be determined that the betting participant at the moment of the bets possessed the information about the result of the event. In this case, the administration of the betting company shall not be obliged to provide the betting participants with any proof or conclusions.
2. Main rules of bet acceptance
2.1. The betting company shall be entitled to limit the maximum bet, coefficients on any particular events as well as limit or increase the maximum bet, coefficients to any particular client without notification and explanation of reasons.
2.2. Acceptance of any repeated bets on the same outcome or combination of outcomes from the same player may be limited upon the decision of the betting company.
2.3. The bet shall be considered as accepted after registration thereof on the server and issue of the online confirmation. No registered bets shall be subject to cancellation or amendment.
2.4. The bets shall be only accepted in the amount which shall not exceed the current balance on the client account. After the bet registration, the bet amount shall be debited from the account. After the bet calculation, the winning amount shall be credited to the client's account.
2.5. The bets shall be accepted before the beginning of the event; the date, time of the beginning of the events and any related comments, mentioned in the line, shall be approximate. In case if for any reason the bet was made after the actual beginning of the event such bet shall be void. An exception shall be the bet on the live events, i.e. bets made in the course of the match. Such bets shall be valid until the end of the match.
2.6. Bets LINE and LIVE shall not be edited or deleted except for any special cases provided for by these rules.
2.7. In case if a bet shall be subject to cancellation then regarding a single bet the repayment of money funds shall be performed. In the expresses, in case of cancellation of a bet related to any one
or several events the winning calculation on those events shall not be performed.
2.8. In case of any wrong calculation of bets (e.g., because of any erroneously entered results) such bets shall be recalculated. In this case, the bets made between the wrong calculation and recalculation shall be valid. In case if after recalculation the player's balance shall be negative they may not make any bets until the account will be replenished.
2.9. All sports events shall be considered as postponed and canceled only in case of availability of information from the official documents of organizations conducting the sports events, official sites of the sporting federations, sites of the sports clubs and other sources of the sports information and based on those data the sports events shall be adjusted mentioned in the line.
2.10. The bet shall be subject to cancellation if the client has knowingly misled the staff (employees of the betting company) having provided them with false information and demands regarding the acceptance of bets, payment of winning, result of the event and other information and demands
having such nature. The above-mentioned cases shall be applied also to any minors below 18 years of age as well as their parents.
2.11. A bet shall be subject to cancellation if the bet was made on a known outcome (the event occurred but the result was not reflected in the system).
3. Types of bets
3.1. Single – a bet on a certain outcome of an event. The winning on the single bet shall be equal to the product of the bet amount and coefficient set for this outcome.
3.2. Express – a bet on several independent outcomes of events. The winning on the express shall be equal to the product of the bet amount and coefficients of all outcomes constituting the express. Losing on one of the outcomes of express shall mean loss of the whole express.
3.3. System bets – a bet made by combining multiple express bets. The win here is contingent on the chosen number of successful outcomes: two out of three, four out of five, five out of seven, and so on. The express bets that make up the system one follow the standard rules for Express bet calculations. It's important to note that losing individual express bets in the combination doesn't result in a loss for the entire system bet. Refer to section 4.5. for specific limits on the number of events.
4. Limitations of inclusion of certain outcomes of the event
4.1. In the express may be included only one of the dependent outcomes. In case if in the same express shall be included two and more events the events with the lowest coefficient shall be excluded from that express.
4.2. Dependent outcomes (interdependent events) - a result of one part of the bet shall influence the
result of the other part.
4.3. Bets on events «Team scores a penalty Yes/No» shall be considered as lost if no penalty was assigned during the regular time.
4.4. Bets on events «How the goal will be made», «Next goal» shall be considered as lost if the goal the number of which is mentioned in the bet was not made.
4.5. The highest possible number of events in the system bet is 16
5. Acceptance of bets during the match (live-bets)
5.1. Live-bets shall be accepted on the main and additional outcomes. Single live-bets may be made or combined in the same express.
5.2. The bet shall be considered as accepted after registration on the server and the issue of the online confirmation. The accepted bet shall not be subject to amendment. In case of circumstances mentioned in section «Main rules of bet acceptance» calculation of the live-bet shall be possible with the coefficient «1».
5.3. The betting company shall not be liable for inaccuracies in the current results of matches on which the live-bets shall be accepted. The clients must use also other independent sources of information.
5.4. Live-bets shall not be edited or deleted.
6. Match results, date and time of their beginning, settlement of disputable issues
6.1. Bet calculation may be reconsidered due to any wrong result provided by the betting provider. 6.2. For calculation of bets shall be considered the actual beginning time of events which shall be approximately defined based on the official documents of organizations conducting the sports events and in case of absence of such approved documents than based on the official sites of the sports federations, sites of the sports clubs and other sources of the sports information.
6.2. The betting company shall not be liable for incompliance of the date and time with the actual beginning of the events. The date and time of the beginning of an event as mentioned in the line shall be approximate. For calculation of bets shall be considered the actual beginning time of the event shall be defined based on the official documents of the organization conducting the
competition.
6.3. The betting company shall not be liable for inaccuracies in the name of championships, length of matches (sports events). Data to be mentioned in line and live shall be approximate. The clients must use other independent sources of information to specify the data related to the sports event. 6.5. Any claims regarding the result of an event shall be accepted within 10 calendar days from the moment of completion of the event in case of availability of the official documents according to the result of the event issued by the organization which conducts the competition.
6.4. Bets made after the beginning of the event shall be calculated with the coefficient «1» (except for any live-bets); in the expresses, the coefficient on such bets shall be equal to «1».
6.5. If the client has made a bet on the event the result of which was known to them such bet shall be subject to cancellation. In that case, the betting company shall make a decision only after the special closed investigation. All actions concerning such bet shall be timely suspended.
6.6. If a participant shall refuse to fight before the beginning of the event all bets of that participant shall be canceled.
6.7. If the member by any reason (injury, refusal, etc.) shall retire during the competition then all bets made before the beginning of the last round or stage of the competition in which they have participated shall be valid and all other bets shall be canceled.
6.8. If a participant, team member (football player, hockey player, basketball player, etc.) has not participated in the match the winning coefficient on bets on them shall be accepted as equal to «1» if not agreed otherwise.
6.9. If in a tennis match the refusal (disqualification) has occurred before the beginning of the match then the winning coefficient on bets shall be accepted as equal to «1», except for bets on the participant's result in the competition. If the tennis match was interrupted, not completed on the same day and postponed, the bets on it shall remain valid until the end of the tournament in the scope of which then match was conducted until the match will not be completed or until any refusal of one of the participants.
6.10. If in the event (match, competition or fight) one pair of participants (teams, athletes) is
indicated but subsequently the participants of the pair shall be amended then all bets on that event shall be canceled.
6.11. In team competitions, in case of replacement of one or several members of any team for any reason, the bets on the outcome of the whole match shall remain valid.
6.12. in the pair matches, if the pair participants are mentioned, in case of replacement of at least one of participants the winning coefficient on the bets shall be equal to «1»; if the participants are not mentioned the bets shall remain valid.
6.13. In the competitions, where the terms «home» and «guests» are used, in case of the event postponement: on the neutral field the bets shall remain valid; on the field of the competitive team, the bets shall remain valid.
6.14. If the terms «home» and «guests» do not apply to the event (e.g., in any single and pair kinds of sports) then in case of change of the conduction place of the event all bets on it shall remain valid. 6.17. Teams of NBA, NHL, AHL, CHL, OHL, WHL, East Coast Hockey League (North America) may be allocated both in the direct (home - guests) and in the reverse sequence. In the case of the reverse sequence, no repayment of bets shall be performed.
6.15. In case of friendly matches, club-friendly tournaments in case of change of the event conduction place all bets on it shall remain valid.
6.16. Kinds of sports or situations for which there is no separate description of special features of acceptance and calculation of bets shall be subject to the General rules.
6.17. In disputable unprecedented situations the final decision shall be made by the betting company.
6.18. In case of incompliance of data from different sources of information (date, time, result, team name) the betting company shall suspend the payment of winning until the complete settlement of authenticity of such information. If the result of the completed event as presented on the official site differs from data of the TV broadcasting, then the betting company shall remain entitled to perform settlement according to data of the TV broadcasting.
6.19. In case of detection of an error in the output program of coefficients and acknowledgment of that error by the betting company, all bets made on those events shall be winning and payment on bets shall be made with the winning coefficient equal to «1».
7. Parties
7.1. All clauses of the Agreement, including the pronouns «we», «us», «our» or «the betting company» shall relate to the betting company with which the client agrees with following clause one above.
8. Amendment of conditions
8.1. Because of some reasons, namely: commercial, legal as well as any reasons related to servicing of clients we have the right to make any amendments to the Agreement. The actual clauses of the Agreement and dates of their commencement are provided on the Website. The Client shall bear the personal liability for review of the current Agreement. The betting company shall be entitled to
make amendments to work of the Internet site anytime and without any prior notification of the Clients.
8.2. In case of non-consent with any amended clauses of the Agreement the Client must stop using the Internet site. Any subsequent use of the Internet-site after commencement of the amended clauses of the Agreement shall be considered as its full acceptance irrespective of the fact whether the client has received the corresponding notification or learned of the amendments from the renewed Agreement.